Accessibility Commitment

At Emerald Bay Bikes, we’re committed to making our website, online store, and digital experiences accessible and user-friendly for everyone — including people with disabilities.

We believe the web should be inclusive, and we continuously work to improve accessibility for all visitors.

Our Accessibility Goals

We aim to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA, which outline best practices for making web content more accessible to people with a wide range of abilities, including those who use assistive technologies such as screen readers, magnifiers, voice recognition software, or switch devices.

Our Efforts

To achieve accessibility, Emerald Bay Bikes:

  • Designs and develops our website with accessibility in mind from the start.

  • Uses clear and consistent navigation and readable typography.

  • Tests site functionality with keyboard-only navigation and screen readers.

  • Regularly audits and updates our content for compliance with accessibility standards.

  • Trains our team to understand and uphold digital accessibility principles.

Ongoing Improvement

Accessibility is an ongoing effort. We understand that technology and standards evolve, and we’re committed to continuous improvement. We welcome feedback from our users to help us enhance your experience.

Need Assistance?

If you experience any difficulty using our website or encounter content that is not fully accessible, please let us know. We’ll do our best to provide the information or assistance you need in an accessible format.

You can reach us at:
📧 support@emeraldbaybikes.com
📞 530 600-0012
📍 Emerald Bay Bikes
854 Emerald bay RD
south lake tahoe, CA 96150

Third-Party Content

While we aim to ensure all features within our control are accessible, some third-party content or integrations (such as videos, maps, or payment processors) may not fully meet our accessibility standards. We encourage those providers to improve accessibility and welcome your feedback on any barriers you encounter.

Feedback

Your feedback helps us improve. If you have questions, suggestions, or accessibility-related concerns, please email support@emeraldbaybikes.com with “Accessibility” in the subject line.